Control and quality assurance

1. VERIFICATION OF GOODS

1.1 It is your responsibility to verify the quantity and condition of the goods at the time of delivery.

1.2 In the event that the goods are found to be damaged or not in conformity with the quantities ordered, it is necessary to notify the carrier and sign the delivery document with reservation, as well as inform La Galleria del Tempo within 3 days of delivery. In this case, Galleria del Tempo will, upon verification, the eventual replacement of the missing or damaged goods, in accordance with the order made.

2. WARRANTY ON THE PRODUCT

2.1 For further information on the manufacturer’s warranty, which in no case overrides the legal rights provided by the applicable regulations, please refer to the product documentation.

3. TECHNICAL ASSISTANCE SERVICE

3.1 For any questions or problems regarding the quality of the product purchased, contact La Galleria del Tempo by phone.

3.2 If the problem cannot be solved by phone, Galleria del Tempo will propose a series of convenient service alternatives. For more information, contact us by phone.

4. LIMITATIONS OF LIABILITY

4.1 Photos and texts illustrating or describing the products on this website are not bound by contractual obligations and are published for information purposes only. The Gallery of Time declines any responsibility in case of error or omission of photos or texts appearing on this site. The catalogues, the photos contained in them, the texts and anything else reported on them, cannot be reproduced or even used without the written consent of La Galleria del Tempo.

4.2 In the case of international deliveries to countries other than those where Galleria del Tempo ships, The Galleria del Tempo declines all responsibility if the products do not comply with the laws and regulations in force in the country of delivery or in case of incompatibility of electricity or other.

4.3 Without limiting the scope of these General Conditions of Sale, no claim for compensation relating to the products delivered, Failure to deliver the same or for other reasons may exceed the amount of the purchase price of the products that have generated the claim for damages. Under no circumstances La Galleria del Tempo shall be held liable for any indirect, accidental or consequential damage of any kind (even if the possibility of such damage was known or could have been foreseen by the Time Tunnel) which may arise from its products, from the use or sale of the same or from this website.

5. CASES OF FORCE MAJEURE

5.1 The Galleria del Tempo will endeavour to fulfil its obligations. However, La Galleria del Tempo cannot be held responsible for delays or non-delivery caused by circumstances beyond its control. Such circumstances include strikes, wars, natural disasters and any other event that renders the production, transport or delivery of products impracticable.

5.2 In the event of delays in the delivery of the products, La Galleria del Tempo will guarantee the fulfilment of its obligations as soon as possible and will distribute the remaining stocks of the products fairly among its customers.